I contacted the seller and they said they were unable to help me, and they referred me to JBL, the manufacturer of the headphones. Overall, I am happy with 2 of them, but I have yet to mount them so I will update my review after Ive gotten use out of them (plan on using for keys)Things worthy of noting:1. colorescience spf 50 stick the second one appeared in untouched box but when I opened it no thread connects (F). The material is so soft on the feet, and even though the heels are high; the shoe is designed so well that you dont even feel like youre wearing heels. colorescience spf 50 stick She wanted to be able to carry the headphones to work with her and I was concerned about just carrying around the headphones loose with no box or case of some kind. colorescience spf 50 stick These racks are nice and simple. Note: there were 3 of us checking to make sure everything was tight and secure before we left! Very pleased with this one. colorescience spf 50 stick Its def lavenderGreat sound and size! Definitely the best head mouse I have found for my quadriplegic mother.
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